Article The only garage you need to know © Oakdene Autos 2006 All rights reserved Home About Us  Gallery  Articles  Contact Us Good Garage Scheme member serves the BBC right Independent garage, Oakdene Autos came out top in a recent BBC investigative TV series  "Are we being served?" for being a reputable garage and for having a vehicle service  checklist. Oakdene Autos in Laindon and Basildon, Essex is a member of the good garage  scheme and ranked amongst some of Britain's best garages.  Part of being a good garage scheme member is to work to a structured service checklist,  which placed the garage in high esteem with TV reporter, Arkin Salih, who took a vehicle into  the garage to test out the garage's customer service. Oakdene Autos came out ahead of two  other garage's who were all picked at random in an attempt by the programme makers to try  and lift the lid of what's going wrong with customer service at some garages.   Discovering problems with mechanics and garages ranked in the 'top five of pet hates' in the  programme's online survey. So, watchdog presenters, Julia Bradbury and Arkin Salih went to  investigate, much to the delight of Oakdene Autos garage owner, Joe Hodgetts. "I was away  on holiday at the time of the investigation, but my mechanics and staff worked to the good  garage scheme's strict guidelines, and I am delighted to say we received a good customer  service report from the BBC series," he commented. Good Garage Scheme marketing  manager, Rachel Roberts, said; "The scheme was launched to help good, independent  garages promote themselves as offering high standards of workmanship with value for  money prices. Oakdene Autos is one of over 800 garages who have joined the scheme so far." She added: "The Scheme is  designed to make it a lot easier to point drivers in the direction of a good garage if they are unsure where to take their car for  servicing. There are many good garages out there who are already gaining additional business through the initiative."  Sitemap Joe Hodgetts Proprietor